How Greater Manchester ICS created System-wide Workforce Resilience

A new way of working

The problem

Greater Manchester Health and Care Partnership (GM) represents and manages the health and wellbeing budget for the 2.9 million people who live across its 10 CCGs. Like many Systems, GM was juggling a number of challenges, including:

• Getting workforce visibility, which was challenging, both for system-level leadership and for practice groups and hub services trying to plan their schedules.
• Managing complicated schedules and manual processes, which was further exacerbated by the additional complexities caused by COVID-19.
• Finding additional staff, which was consistently time-consuming, unpredictable and stressful - and often expensive, as recruitment agencies were regularly used.

The solution

To solve these problems, GM aimed to create a single, shared primary care workforce bank that would connect GPs with all practices and service providers in the area. With several of their services and practices already successfully using Lantum to build and manage collaborative staff banks, GM decided to partner with Lantum to deliver their System-wide digital workforce bank.

Within 6 months of launching the bank, 88% of practices had joined the platform, 3,000+ staff across 26 different staff types were actively working through Lantum, Hubs were achieving fill rates of up to 94%, and practices were achieving fill rates of up to 92%. To date, GM’s partnership with Lantum has saved them £4.9 million.

"I really underestimated the Rota tool. For someone using it every day, their lives are made so much easier. The data we get from Lantum is invaluable – we wouldn't have had the same level of insight without it. Now I have experience working with Lantum, I'm an advocate. The Lantum team are responsive, pragmatic, with a can-do attitude to problem-solving."

Kerry Porter, Primary Care Workforce Programme Manager, Greater Manchester Health and Social Care Partnership

Managing your workforce should be simple and quick - especially when you have so much else on your plate. 

Watch our video case study below to see how Our Dorset are attracting and retaining the right work force.

ROSTER Easily create rotas that connect directly to your available workforce via our staff mobile app, so they have all the details they need, all in one place.	REVIEW Get a real-time, at-a-glance overview of your staffing levels across multiple sites, with a full record of any edits, plus cancellation notifications.	RESPOND Immediately adapt to any changes, through quick drag-and-drop redeployment of your staff or by rostering straight from your staff bank.